River Grove Public Library District

COVID-19 and Your Library

Updated: 7/7/2020


As of Monday, July 6, the Library is open to the public! The Library continues to operate with modified hours and is open from 10am-7pm. Social distancing is expected by all in the building. Occupancy is reduced to 50% capacity to maintain social distancing. This means 26 people may be in the building at any given time for an hour at a time. After closing, the building is cleaned and all high-traffic areas and surfaces are disinfected.

Computers Usage: You are able to use computers without appointments, but appointments are still preferred. In order to observe social distancing, there are plexiglass dividers between computer stations and we are still at half-computer capacity. If you need a staff member to provide assistance, you must be wearing a mask (as will staff). Staff members cannot handle the mouse or any other part of the computer unless there is a hardware problem. Computers are cleaned after each use.

Returns: Please continue to return items via the book drop. As per health and safety guidelines, the Library quarantines all library items for three days. This means an item will not be immediately checked in and will still appear on your account. Don’t worry! The return date will be backdated to reflect when you returned the item to us.

Book Browsing: Please do not reshelve books. If you don’t want an item, please leave it on the book return cart. We will quarantine the item and reshelve it.

Programming: In-person programs are being considered, beginning with smaller programs.

ILL/Reciprocal Borrowing: Delivery between libraries is limited as not all libraries are open yet. If you’re unsure if an item has been ordered from a library that is currently closed, please speak to a circulation clerk at the front desk.

Masks are required to enter the building.

Patrons are limited to one hour in the building for browsing/computer use per visit.

Please, follow social distancing guidelines.

Together, we can stay safe and healthy.


The River Grove Public Library offers a Curbside Pickup service for RGPL cardholders!


As of Monday, June 15, the Library is open to RGPL cardholders for browsing and computer use by appointment only.

What to expect during your visit:
• Required mask for staff and patrons
• Reservations for visit: 50-minute appointments for computers and browsing. Two appointments are allowed per day.
• Social distancing and new furniture setup
• Computers are for essential business only (job search, filling for unemployment benefits, etc.)
• Continued curbside pickup
• Item return by book drop only
• Computers will be cleaned after each visit

Things not available at this time:
• Drop-in visits
• Extended stays
• In-person events (visit our events page for more information on virtual programming)

Hand sanitizer and sanitizing wipes are available for patron during your library visit. Gloves will be provided upon request. Patrons exhibiting signs of illness or who do not feel well are asked not to visit the Library at this time. Please be considerate of others when visiting the Library.

To make an appointment, please call ahead to our general number: 708-453-4484. Reservations are first come, first served, and will be accepted by phone only. Printing, photocopying, and faxing are available but exact change is recommended, change will not be given.


Dear River Grove residents,

The Board of Trustees has made the difficult decision to close the Library beginning Wednesday, March 18 as a precaution to prevent the spread of COVID-19.  In the meantime, ebooks and e-audiobooks are available for download from MediaOnDemand, our digital library catalog.

We plan to re-open when it is determined safe to do so.

Our bookdrop will remain open for returns but we recommend you keep your materials until after the library reopens. Please do not return materials if someone in your household is sick. No overdue fines will accrue during this closure.  All due dates have been extended until May 1st. This includes materials borrowed from other SWAN libraries.

Please check our website or Facebook for further updates.

Thank you for your understanding and patience during this time. The safety of our patrons and staff is our highest priority. We will continue to monitor local, state, and federal health agencies for updates and guidance.

Sincerely,

River Grove Public Library Board and Staff

3/17/2020


Though the Library building is closed, you can still check out ebooks and e-audiobooks with MediaOnDemand or through Libby, OverDrive’s e-reader app.

FAQs

My account is blocked. What can I do? In pursuance of Gov. Pritzker’s Stay At Home order, the Library building is officially closed to both the public and staff. We cannot unblock your account remotely, but if your account is blocked due to fines, you can log in to your account and pay fines over $5 with a credit or debit card. Click here to read more about paying fines online.

What if my check-out slip/SWAN notifications say things are due? You can ignore check-out slip due dates and SWAN notifications for now. All materials checked out will be due May 1st.

What about my holds? When we reopen, holds will be available for seven days.

Should I return my materials now? We ask that you keep your materials until after we reopen, but if you must return them, please use the book drop. Do NOT return materials if someone in your household is sick.

Can I make an interlibrary/OCLC loan request? You can use this form to send requests for physical materials, but the order processing will be postponed until the library reopens. There may also be a delay on material delivery, depending on whether the owning library is open or closed.

Can you help with PIN resets? Unfortunately, since we are no longer in the building, we cannot perform PIN resets but you can reset your PIN by visiting the SWAN Libraries’ page on resetting your PIN. You will need your PIN and your library card number in order to log in to MediaOnDemand, Libby, or OverDrive.

I just downloaded Libby and I don’t know what to do next. Help! This page will help you set up Libby for the first time.


What is a Stay At Home order?

A Stay At Home order means that you must remain in your house as much as possible to reduce the chance of exposure and spread of Covid-19. There are a few exceptions. You can leave your house:

  • For health and safety reasons, such as emergency services, obtaining medical supplies or medication, or visiting a health care professional.
  • For necessary supplies and services, such as groceries and food, supplies for if you need to work from home, and products necessary to maintain individual safety/sanitation. It is recommended to limit your grocery visits to one per week while the order is in effect.
  • For outdoor activities, such as walking, hiking, running, or biking! Yes, you can leave your house to enjoy nature, but be sure to leave at least six feet of distance between yourself and others. This includes public parks and open outdoor recreation areas, with the exception of playgrounds.
  • For some kinds of work, such as providing essential products and services at essential businesses/operations or otherwise carrying out activities specifically permitted in the order, including Minimum Basic Operations (grocery store clerks or nurses are an example).
  • To take care of others, such as caring for or transporting a family member, a friend, or a pet in/to another household.

Read more on the State of Illinois FAQ page.
View Gov. Pritzker’s Stay At Home order.

How to Reduce the Risk and Prevent the Spread of COVID-19

  • Stay home if you are sick, unless seeking medical care.
  • Wash hands often with soap and water for at least 20 seconds.
  • Cover your cough or sneeze.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Use alternatives to shaking hands, like waving.
  • If you have recently returned from a country, state or region with ongoing spread of COVID-19, monitor your health and follow the instructions of public health officials.